Terms and Conditions
Effective Date: October 14, 2026 • Platform: https://geoyatra.com/ • Product of Neshop Nepal Private Limited
Critical Vehicle Safety Disclosure: Engine Cut-Off
The remote engine cut-off immobilizer feature is strictly an emergency anti-theft intervention. NEVER trigger an engine cut-off relay command while a vehicle is actively driven on public highways or steep downhill mountain roads in Nepal. Sudden power interruption disables electronic power steering and power braking assistance. The user assumes sole liability for the timing and safety of immobilizer execution.
Table of Contents
1. Acceptance of Terms
These Terms and Conditions of Service ("Terms") constitute a legally binding agreement between you ("User", "Client", or "Subscriber") and Neshop Nepal Private Limited ("GeoYatra", "we", "us", or "our"), governing your purchase, installation, and operation of GeoYatra GPS tracking devices, mobile apps, and telematics web portals.
By logging into the portal, purchasing a tracking terminal, or utilizing our telemetry network, you acknowledge that you have read, understood, and agreed to be bound by these Terms and the laws of Nepal.
2. Telematics Platform & Services
GeoYatra provides an integrated vehicle security and telematics architecture:
- High-concurrency TCP Gateway servers parsing real-time satellite telemetry packets from NTA-approved terminals.
- Interactive live mapping portal hosted at https://geoyatra.com/ with sub-second positioning refreshes.
- Automated 3D shock anti-theft defense alerts, geofence boundary detection, ACC ignition sensing, and power cut alarms.
- Android smartphone application available on Google Play Store and official web application suite.
3. GPS Satellite & Cellular Networks in Nepal
GeoYatra hardware relies on global GNSS satellite constellations (GPS, BeiDou, GLONASS) and domestic GSM/GPRS data networks (Nepal Telecom, Ncell). You acknowledge:
- Satellite precision may temporarily fluctuate inside dense mountain gorges, underground basements, multi-level concrete garages, or heavy metallic enclosures.
- Telecom cellular dead zones or regional carrier network maintenance are beyond the direct control of GeoYatra and do not constitute service termination.
- Road mileage statistics and trip recordings are high-precision computational approximations based on telemetry sampling.
4. Hardware Installation Safety
All GPS tracking terminals and immobilizer relay harnesses must be installed by certified automotive technicians or authorized GeoYatra installers:
- Proper fusing, polarity alignment, and secure wire insulation are mandatory to prevent vehicle electrical issues.
- GeoYatra is not liable for vehicle electrical damage caused by third-party substandard installation, unqualified mechanics, or improper DIY wire tapping.
5. 1-Year Device Warranty Terms
Genuine GeoYatra GPS devices purchased through Neshop Nepal Pvt. Ltd. or authorized dealers include a 1-Year Limited Manufacturer Replacement Warranty covering factory defects and component failures.
The warranty does not cover: physical casing damage from accidents, liquid ingress beyond IP ratings, electrical burnt circuits caused by external high-voltage surges, unauthorized case tampering, or IMEI alteration.
6. Subscriptions, Packages & Renewal
Each hardware purchase includes 1-Year Pre-Activated Nepal SIM Data and complete platform access. After Year 1, subscribers can easily renew their annual connectivity package through the user dashboard or authorized dealer network.
7. Remote Immobilizer Protocol & Legal Responsibility
The remote engine cut-off command instructs the hardware relay to open the vehicle's ignition or fuel pump circuit. The user agrees:
- To utilize this command solely when the vehicle is confirmed stolen or stationary.
- Never to trigger the command when the vehicle is in rapid motion, in traffic, or in a position that could endanger passengers, pedestrians, or other road users.
- The registered account owner assumes sole legal liability for any damages or accidents resulting from negligent cut-off execution.
8. Limitation of Liability
To the maximum extent permitted by applicable laws of Nepal, Neshop Nepal Private Limited, its directors, and representatives shall not be liable for indirect, incidental, or consequential damages resulting from vehicle theft, recovery delays, telecommunications outages, or natural disasters.
9. Nepal Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of Nepal, including the Electronic Transactions Act (ETA 2063) and the Individual Privacy Act (2075). Any legal disputes shall be subject to the exclusive jurisdiction of the competent courts of Kathmandu, Nepal.
10. Support & Official Inquiries
If you have questions regarding these Terms or need technical support: